Will KREEPY KRAULY clean my entire pool?
KREEPY KRAULY cleans the walls and floor of an in ground pool, automatically.
While KREEPY KRAULY will clean most of your pool, you will need to occasionally
brush hard-to-clean areas such as swim-outs or steps.
How does KREEPY KRAULY work?
The way that KREEPY KRAULY works is the key to its reliable, trouble-free
operation. With just one operational moving part, it converts the water flow
generated by your pool's pump into kinetic energy. Here's how: the water flow
first moves the flapper (the only operational moving part) to the top position,
causing one drive tube to close. Water is drawn in through the open drive tube,
which causes the flapper to move to the bottom position. This repetitive process
creates the motion which propels the cleaner around the pool.
Will KREEPY KRAULY pick up leaves?
KREEPY KRAULY will vacuum away dirt, small leaves, bugs - just about anything
that may fall into your pool - and deposit them in your filter for easy
disposal.
Will KREEPY KRAULY get rid of algae in my pool?
No. A pool cleaner does not kill the algae; pool chemicals do. KREEPY KRAULY
will clean the dead algae along with other loose debris.
Will my skimmer still skim with the cleaner attached?
Included with KREEPY KRAULY is our automatic regulating valve, a device that
controls flow and allows simultaneous skimming and vacuuming. Because KREEPY
KRAULY uses only 25 gallons per minute (14 GPM on 94-99 aqua color model) to
operate, the average pool system (which operates at 50 - 75 gallons per minute)
will have more than adequate skimming action.
Do I have to run my pump longer with KREEPY KRAULY?
No. You don't have to run your pump any longer with KREEPY KRAULY than
without it.
Do I have to take KREEPY KRAULY out when swimming?
KREEPY KRAULY is perfectly safe to swim with. If you prefer, KREEPY KRAULY
can easily be disconnected and pulled to one side of the pool or removed from
the pool if you choose. Just be sure not to coil the hose on your pool deck when
doing this. The hose can become bent or kinked which can hinder the cleaning
coverage.
Will KREEPY KRAULY work in a vinyl-lined pool?
Yes. KREEPY KRAULY works in concrete, fiberglass, tile- and vinyl-lined
pools. KREEPY KRAULY is easy on your vinyl liner, with only the soft foot pad
and seal in contact with your liner. However, some vinyl-lined pools have
deteriorated liners due to pool water chemistry, sunlight, and other factors.
Naturally, KREEPY KRAULY can't be responsible for deteriorated vinyl liners. You
may want to have a pool professional check your liner prior to installation.
Where does KREEPY KRAULY hook into my pool?
KREEPY KRAULY can be connected to the skimmer or a dedicated suction line. No
extra pumps or special equipment are needed, because Kreepy Krauly works with
your pool's existing filtration system.
How do I install KREEPY KRAULY?
Most pool owners find it easy to install KREEPY KRAULY. You won't even need
any tools, because everything simply snaps together. Packaged with your KREEPY
KRAULY is a video explaining installation, plus an Installation and Operation
Manual. Please review both before installing KREEPY KRAULY. For a standard
installation, you'll easily be finished in 15 minutes or less.
Can I use my own vacuum hose?
The hose plays a very important role in the performance of the cleaner. We
recommend using genuine KREEPY KRAULY hose only. Why? Because KREEPY KRAULY's
hose is designed to provide the mobility needed to ensure proper cleaning
performance. The use of a non-KREEPY KRAULY hose will hinder KREEPY KRAULY's
performance and will void the warranty.
Will KREEPY KRAULY work under my solar cover?
Yes. However, the hose needs to float freely in order to clean the entire
pool.
How long is my KREEPY KRAULY warranty?
KREEPY KRAULY's 2-year limited warranty on defects in materials and
workmanship starts at the date of purchase. It also includes 20 years on the one
operational moving part, the flapper, and 2 years on defects in materials and
workmanship which affects the operation of the hose.
What is the warranty coverage on parts that are replaced under warranty?
Parts replaced under warranty are warranted for the amount of time remaining
from the date of purchase of the original product and not from the date of
replacement. After the original warranty expires, all parts purchased thereafter
are warranted for one year from the date of purchase.
How do I make a warranty claim?
Simply contact your local dealer or call 1-800-443-5711 for the location of
the dealer nearest you. Bring your proof of purchase (sales receipt or Owner's
Card) to verify that your cleaner is under warranty. The dealer will replace the
defective part for you. Any labor costs incurred for the repair or replacement
of warranted parts are your responsibility.
What do I do if my local dealer does not have the part that I need?
No problem - just ask the dealer to "special order" the part from their
distributor or call 1-800-443-5711 and one of our technical service
representatives will help you.
Why should I buy a KREEPY KRAULY instead of another brand?
When you buy an automatic pool cleaner, you want a cleaner that will work --
and keep on working. We know of no other cleaner that is as effective and
reliable as a KREEPY KRAULY. But don't take our word for it. Over one and a half
million pool owners worldwide have chosen KREEPY KRAULY as the most reliable,
most effective cleaner for their pool.
Where do I find the serial number on KREEPY KRAULY?
Look for a sticker on the back of the main body to find the serial number.
This sticker is specially designed to withstand pool chemistry - do not remove
it.
